Frequently Asked Questions
Everything you need to know about ALYN Smart Ring, from sizing to features to our no-subscription promise
Product & Features
Do I need a subscription to use the ALYN Smart Ring?
Never. Every feature for your ALYN Smart Ring is included. No monthly fees and no locked features. Your body data is yours to keep.
What does ALYN Smart Ring actually track?
Your sleep stages, heart rate and HRV, recovery, blood oxygen (SpO₂), daily activity and workouts. Plus a cycle calendar for gentle predictions and reminders on where you are at in your cycle. It is all translated into clear, plain-language for guidance each morning.
What is the AI health analysis?
It's the way the ALYN app turns your raw data into simple, supportive guidance — what your sleep and recovery are telling you, and how to support your body that day. Clarity you can act on, without clinical scores or overwhelm.
How long does the battery last?
From a proper full charge, 4 to 6 days. The ring takes about an hour to charge. Just make sure the charging case itself is fully charged first (about two hours from flat), otherwise the ring only takes a partial charge.
Is ALYN Smart Ring waterproof?
Yes — it's IP68 rated, so you can wear it in the shower, the pool and the ocean. No need to take it off.
What is the ring made from?
A lightweight, skin-friendly high-strength titanium alloy — just 2.9g, lighter than a coin, and elegant enough to wear with your everyday stack.
Compatibility & Tracking
Does it track naps?
Yes — ALYN automatically detects daytime naps alongside your overnight sleep, so your full picture of rest is captured.
Does it track menstrual cycles?
ALYN includes a cycle calendar that gives you predictions and gentle reminders based on the dates you log. It's a lovely way to keep your cycle in view alongside your sleep and recovery — a planning companion, not a medical or contraceptive tool.
Is the cycle tracking accurate?
The cycle calendar predicts your upcoming dates from the information you log, and becomes more helpful the more you use it. It's designed for planning and gentle reminders — not as a medical or diagnostic device.
Does it use temperature data?
Your cycle predictions come from the dates you log. The ring's overnight skin temperature is shown alongside as a supporting signal, so you can see how your body is tracking through the month. It is not a temperature based fertility method, and it is not a medical, diagnostic or contraceptive tool.
What app does it use?
The free ALYN app, on the App Store (iPhone) and Google Play (Android). No subscription, full access is included.
How do I set it up?
Charge the charging case first until it's full (about two hours), then charge your ring on it for a full hour. Turn Bluetooth on, open the free ALYN app, and pair your ring from inside the app. A couple of minutes and you're wearing it.
Battery, Connection & Data
Why does my ring disconnect from the app?
That's normal Bluetooth behaviour, not a fault. Your ring disconnects when Bluetooth is off or when you move away from your phone, and it keeps recording on its own the whole time. As soon as you're back near your phone it reconnects by itself, and opening the app reconnects it straight away and syncs everything across. To keep things smooth, leave Bluetooth on and allow the ALYN app to run in the background.
Why is some of my data missing?
A gap usually just means your ring hasn't synced yet. It stores 2–3 days of data on board and sends it across the moment it reconnects — open the app with Bluetooth on and everything comes through. Data is only genuinely lost if the ring fully powered down, either from a flat battery or from being left off your finger. Keeping Bluetooth on and background refresh enabled is what keeps everything syncing smoothly.
Why does my ring switch itself off?
There are three usual reasons.
1. The charge. The most common one. If the charging case wasn't fully charged, your ring only part-charged. Fully charge the charging case first, then give the ring a full hour on it.
2. Bluetooth and phone settings. Keep Bluetooth switched on, turn off low power mode, and allow Background App Refresh (iPhone) or background activity (Android) for the ALYN app.
3. It's been left unworn. Completely normal. If you take your ring off and leave it sitting, it powers down to save battery, the same way earbuds do. Pop it back on the charging case to wake it, then open the app.
My ring only seems to last a day
This is almost always the charging case running low. If the charging case is low on power, your ring only takes a partial charge, so it feels like it's dying within a day. Charge the charging case fully, then charge the ring on it for a full hour, and you should be back to 4 to 6 days.
My readings seem a bit off at first
Your ring takes a little time to learn your body. The sensors adjust to your skin and skin tone over roughly the first week of consistent wear, so your readings settle and get more accurate the longer you wear it.
Still switching off after a proper full charge?
If your ring still switches itself off within a day after a proper full charge (charging case fully charged, ring charged for a full hour) it's a faulty unit, and we'll replace it. Email us at support@alynring.com and let us know: how many days it lasts from a full charge, the battery percentage the app shows just before it turns off, whether it reaches 100% on the charging case, and whether you're on iPhone or Android. We'll take care of it from there.
Shipping & Returns
When will my order ship?
If you know your size, choose it at checkout and your ring ships within 2 business days. If you choose the free sizing kit, we send that first, and your ring ships as soon as you confirm your size. Either way, we keep you posted by email at every step.
How long does shipping take?
Shipping is free, Australia wide. Your delivery estimate is shown at checkout. We'll email your tracking the moment your order ships.
Is tracking included?
Yes — you'll get order tracking by email as soon as your ring ships, so you can follow it all the way to your door.
What is the return policy?
We offer 30-day free returns: if ALYN isn't quite right for you, send it back in its original box, with the charging case and cable, within 30 days for a full refund. We'll email you a prepaid return label. We want this to feel easy.
What if I order the wrong size?
No stress. The free First-Fit Sizing Kit is designed to prevent that, and if your fit still isn't perfect we can exchange your ring for a different size within 30 days. You cover the postage to send your ring back to us, and we send your new ring with free shipping. Just reach out and we'll sort it.
Is there a warranty?
Yes, every ALYN Smart Ring is covered by a 6-month warranty against manufacturing faults, like sensors that stop reading or a ring that won't charge. Reach out any time and our small Aussie team will look after you.

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